We know that we all work best when we are engaged, motivated and valued.
The level of engagement in any organisation has a direct influence on business results because engagement drives measurable improvement in performance, creativity and innovation. There is also a direct link between employee engagement and customer loyalty.
Developing teams and individuals to expand skills and capabilities is essential and made effective by creating opportunities to implement learning and initiatives. However in terms of engagement we believe that this is only part of the story. To achieve sustainable high performance companies need to apply Total Engagement© thinking where the workplace environment mirrors the message of engagement. This helps to reinforce the four key drivers of engagement – strong leadership, open communication, opportunities to learn and grow, and evidenced values.
We believe that taking a Total Engagement© approach to the key areas that impact on performance i.e. people and the working environment, leads to more productive and successful outcomes. These areas are inextricably linked – development in one area has a direct and sometimes dramatic impact on the other, for example an increase in turnover will often lead to a greater demand for resource and training and consequently a change in workplace capacity.
Strategic development may not always result in dramatic changes across both areas however it is important to consider the potential impact and subsequent needs arising, to ensure that any changes are embraced to maintain levels of engagement and to achieve sustainable success.
Engage can help you to grow and develop your business by providing a range of services based on Total Engagement© thinking that deliver Total Engagement© solutions.